Degree Name

Master of Health Administration (MHA)

Document Type



School of Business


Health Care Administration


Background: With the outcome of the pandemic, telemedicine has become a popular healthcare delivery service across multiple organizations and providers over the past couple of years. This study examines the influences telemedicine has on those living with HIV/AIDS. Objective: To resolve the initiative to end the ongoing HIV/AIDS epidemic, organizations and healthcare professionals need to continue to identify ways to maintain care for those living with HIV/AIDS. The perspective that health care professionals have on how the use of telemedicine affects patients' living with HIV/AIDS will help provide more insight into what they believe about telemedicine, as well as if it can help improve patient outcomes. Methods: This study involved the use of a seven-question survey, which was administered electronically to healthcare professionals at three selected HIV/AIDS agencies in Rhode Island: AGAPE, ACOs, and APRI. Results: The sample (N=14) consisted of healthcare professionals. The data collected from the survey responses revealed three distinct themes: accountability, healthcare outcomes and satisfaction rates. Discussion: This study explored the perspectives of healthcare professionals and how it relates to the influence of telemedicine, utilization and satisfaction rates and improvement of health outcomes. Conclusion: The participants who took part in the survey provided insight and knowledge into a topic with very limited data.